How do I cancel or reschedule a class?

To cancel or reschedule, log in to your Aqua Swim account, go to your booking history, and select the class you want to change. Use the reschedule or cancel option. If you face any issues, contact our support team for assistance.

What should I bring to my first swim lesson?

You’ll need swimwear, a towel, and goggles. For younger swimmers, we recommend bringing swim diapers if necessary. Don’t forget to check out our online shop for any additional essentials.

How do I access the Skill Tracker?

Log in to your Aqua Swim account and click on the “Skill Tracker” tab. Here, you can monitor your or your child’s progress and see which skills have been mastered.

Can I switch between group and private lessons?

Yes, you can. Contact our team to discuss your preferences, and we’ll help you make the transition based on class availability.

Is there an age limit for swim lessons?

No, we offer lessons for all ages—from infants to adults. Whether it’s parent-and-baby classes, survival skills, or advanced swimming, we’ve got something for everyone.

How-To Guides: Mastering Aqua Swim Academy Platfrom

At Aqua Swim Academy, we believe learning should be simple and stress-free. Whether you're a parent preparing for your child’s first lesson or a swimmer exploring new levels, our step-by-step guides are here to help!

How to Book a Swim Class

Step 1: Visit our website and navigate to the "Book a Class" section.
Step 2: Choose the type of class: group, private, pre-natal, or parent & baby.
Step 3: Select your preferred date, time, and location from the available options.
Step 4: Complete the booking by providing your details and confirming payment

PROTIP: View our quick video to see how to book a class in 1 minute!

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How to Track Your Progress

Step 1

Step 2

Click "My Account" in the navigation bar and find the student you wish to track progress for.

Step 3

Select "Evaluations" under that student and review skill progress.

How to book a make-up class

PROTIP: You can ONLY book your makeup class after the absence has occurred.

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How to Prepare for Your First Lesson

Step 1: Pack essentials like swimwear, towels, and goggles.
Step 2: Arrive 15 minutes early to get familiar with the facility.
Step 3: Check in with the Aqua Swim team for guidance.
Step 4: Relax and enjoy the lesson—our instructors are here to support you!

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How to Use the Online Shop

Step 1: Click on the “Shop” tab on the website.
Step 2: Browse through swim essentials like goggles, swimsuits, and accessories.
Step 3: Add items to your cart and proceed to checkout.
Step 4: Choose between home delivery or onsite pick-up at your next swim class.

Visit Our Shop Now

Frequently Asked Questions?

How do I cancel or reschedule a class?

To cancel or reschedule, log in to your Aqua Swim account, go to your booking history, and select the class you want to change. Use the reschedule or cancel option. If you face any issues, contact our support team for assistance.
What should I bring to my first swim lesson?

You’ll need swimwear, a towel, and goggles. For younger swimmers, we recommend bringing swim diapers if necessary. Don’t forget to check out our online shop for any additional essentials.
How do I access the Skill Tracker?

Log in to your Aqua Swim account and click on the “Skill Tracker” tab. Here, you can monitor your or your child’s progress and see which skills have been mastered.
Can I switch between group and private lessons?

Yes, you can. Contact our team to discuss your preferences, and we’ll help you make the transition based on class availability.
Is there an age limit for swim lessons?

No, we offer lessons for all ages—from infants to adults. Whether it’s parent-and-baby classes, survival skills, or advanced swimming, we’ve got something for everyone.

Review our FAQ!